Tony L. Doherty and Terry Horne.

Managing public services--implementing changes : a thoughtful approach to the practice of management / Tony L. Doherty and Terry Horne. - London : Routledge, 2002. - xii, 559 p.

Includes bibliographical references (p. [533]-535) and index.

415180287


Public administration--Government business enterprises --Management.

658 D655