TY  - BOOK
AU  - Tony L. Doherty and Terry Horne.
TI  - Managing public services--implementing changes: a thoughtful approach to the practice of management 
SN  - 415180287
U1  - 658  D655 
PY  - 2002///
CY  - London
PB  - Routledge
KW  - Public administration
KW  - Government business enterprises
KW  - Management
N1  - Includes bibliographical references (p. [533]-535) and index
ER  -