TY  - BOOK
AU  - Lorraine L. Ukens
TI  - What smart trainers know: the secrets of success from the world’s foremost experts 
SN  - 787953865
U1  - 658.3124  U34 
PY  - 2001///
CY  - San Francisco
PB  - Jossey-Bass
KW  - Employees
KW  - Training of
KW  - Employee training personnel
KW  - Training
KW  - Learning
N1  - Includes bibliographical references and indexes
ER  -