TY  - BOOK
AU  - Edward M. Knod, Richard J. Schonberger.
TI  - Operations management: meeting customers’ demands 
T2  - The McGraw-Hill/Irwin series Operations and decision sciences
SN  - 72320591
U1  - 658.5  K723 
PY  - 2001///
CY  - Boston
PB  - McGraw-Hill/Irwin
KW  - Production management
N1  - Includes bibliographical references and index
ER  -