Raymond V. Lesikar, Marie E. Flatley. <br/><br/>
Basic business communication :  skills for empowering the internet generation / 
Raymond V. Lesikar, Marie E. Flatley. 
 - 10th 
 - Boston :  McGraw-Hill/Irwin,  2005. 
 - xxx, 606 p. 
<br/><br/>Includes bibliographical references (p. 586-597) and index. 
<br/><br/><label>ISBN: </label>71111522 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Commercial correspondence--English language --Business English--Business communication.
<br/><br/><label>Dewey Class. No.: </label>651.74  L629