Charles M. Futrell. <br/><br/>
Fundamentals of selling :  customers for life through service / 
Charles M. Futrell. 
 - 11th 
 - Boston :  McGraw-Hill Irwin,  2009. 
 - xxxiv, 648 p. 
<br/><br/>Includes bibliographical references (p. 624-628) and index. 
<br/><br/><label>ISBN: </label>73381121 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Selling.
<br/><br/><label>Dewey Class. No.: </label>658.85  F996