TY  - BOOK
AU  - Charles M. Futrell.
TI  - Fundamentals of selling: customers for life through service 
SN  - 73381121
U1  - 658.85  F996 
PY  - 2009///
CY  - Boston
PB  - McGraw-Hill Irwin
KW  - Selling
N1  - Includes bibliographical references (p. 624-628) and index
ER  -