000 00543nam a2200181Ia 4500
008 190316s2009 gb 000 eng d
020 _a73381121
040 _aECUCL
041 _aeng
082 0 4 _a658.85 F996
100 1 _aCharles M. Futrell.
245 0 0 _aFundamentals of selling :
_bcustomers for life through service /
_cCharles M. Futrell.
250 _a11th
260 _aBoston :
_bMcGraw-Hill Irwin,
_c2009.
300 _axxxiv, 648 p.
504 _aIncludes bibliographical references (p. 624-628) and index.
650 0 4 _aSelling.
999 _c2404
_d2404