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Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.

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Material type: Text

TextLanguage: English Publication details: New York : McGraw-Hill, 2001.Edition: 2000Description: xxvi, 646 pISBN:

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Item type	Current library	Call number	Copy number	Status	Barcode
Books	Central Library	658 F562 (Browse shelf(Opens below))	C.1	Available	000758

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Previous	658 D819 Essentials of management /	658 D819 Essentials of management /	658 D819 Essentials of management /	658 F562 Service management :	658 G259 Business @ the speed of thought :	658 G411 Research methods in business studies :	658 G851 Management /	Next

Includes bibliographical references and indexes.

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