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	1.		Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons. by James A. Fitzsimmons, Mona J. Fitzsimmons Edition: 2000 Material type: Text; Format: microfiche ; Audience: General; Language: English Publication details: New York : McGraw-Hill, 2001 Availability: Items available for loan: Central Library (1)Call number: 658 F562. Place hold Save to lists Add to cart (remove)
	2.		Managing services marketing : text and readings / John E.G. Bateson, K. Douglas Hoffman. by John E.G. Bateson, K. Douglas Hoffman Series: The Dryden Press series in marketing Edition: 4th Material type: Text; Format: microfiche ; Audience: General; Language: English Publication details: Forth Worth : Dryden Press, 1999 Availability: Items available for loan: Central Library (1)Call number: 658.8 B329. Save to lists Add to cart (remove)
	3.		Essentials of services marketing / K. Douglas Hoffman, John E. G. Bateson. by K. Douglas Hoffman, John E. G. Bateson Series: The Dryden Press series in marketing Edition: 2nd Material type: Text; Format: microfiche ; Audience: General; Language: English Publication details: Forth Worth : Harcourt College, 2002 Availability: Items available for loan: Central Library (1)Call number: 658.8 H699. Place hold Save to lists Add to cart (remove)
	4.		Services marketing : people, technology, strategy / Christopher H. Lovelock. by Christopher H. Lovelock Edition: 4th Material type: Text; Format: microfiche ; Audience: General; Language: English Publication details: NJ : Prentice Hall, 2001 Availability: Items available for loan: Central Library (6)Call number: 658.8 L911, ... Place hold Save to lists Add to cart (remove)
	5.		Principles of services marketing / Adrian Palmer by Adrian Palmer Material type: Text; Format: microfiche ; Audience: General; Language: English Publication details: London : McGraw-Hill, 1994 Availability: Items available for loan: Central Library (1)Call number: 658.8 P173. Save to lists Add to cart (remove)
	6.		Service marketing / Roland T. Rust, Anthony J. Zahorik, Timothy L. Keiningham. by Roland T. Rust, Anthony J. Zahorik, Timothy L. Keiningham Material type: Text; Format: microfiche ; Audience: General; Language: English Publication details: New York : HarperCollins, 1996 Availability: Items available for loan: Central Library (4)Call number: 658.8 R971, ... Save to lists Add to cart (remove)
	7.	Image from Amazon.com	Services marketing : text and cases / Vinnie Jauhari, Kirti Dutta. by Jauhari, Vinnie Dutta, Kirti Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi : Oxford University Press, 2017 Availability: Items available for loan: Central Library (1)Call number: 658.8 JVS 2017. Place hold Save to lists Add to cart (remove)

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